Service

We Do Everything for an Unforgettable Holiday

Our excellent service begins as soon as you arrive at the port, where porters take care of your luggage prior to embarkation. On board, you will be warmly welcomed by our crew and introduced to your personal cabin steward, who will look after your comfort throughout your journey. Guests staying in a suite also enjoy the services of a dedicated butler, available to assist with any requests.

Throughout the ship, you can expect attentive service from our experienced staff. The waiters who serve you at your table each day will soon become familiar faces, and if you frequent our bars, our bartenders will remember your favourite drink.

Relax and Enjoy

Each day on board offers countless possibilities. Choose between sunbathing by the pool, relaxing hours on your private balcony or staying active with sports such as tennis or gymnastics. Every evening, you will receive our onboard newsletter, Horizon, which outlines all the activities and events for the following day, allowing you to plan at your leisure and ensure you don’t miss a thing.

We Take Care of the Details

We look after every detail of your holiday – from evening turndown treats to fresh towels by the pool. From the moment you step on board, our goal is to make your cruise an unforgettable experience, whether through impeccable service, your favorite cocktail prepared just the way you like it, or breakfast served to your cabin each morning.

A Proud Maritime Tradition Since 1837

With nearly two centuries of seafaring heritage, we have become true cruise experts. Our ships have visited almost every port in the world, enabling us to create the most beautiful and fascinating destinations for you. Classic traditions such as daily afternoon tea, deck games and the captain’s midday announcement keep the spirit of traditional cruising alive.

Gratuities

Gratuities are already included in the cruise fare.